Cancelling your seat
- Full refund if you cancel within 7 days of purchase, as long as the course is more than 15 days away.
- After that, 50% back if you cancel up to 30 days before the course.
- No refund in the last 30 days before the course.
Refunds go back to the way you paid. If you paid through Affirm or Klarna, the refund goes to your plan, under their terms.
Moving to another class
Your first transfer to another class is free. Each transfer after that costs US$500. A transfer depends on seats in the class you choose.
Add-ons
Add-ons you buy with your seat (a seat for your team, the shadowing with Dr. Davis, cases designed by Luca Lab) follow the same refund rules as your seat.
The shadowing with Dr. Davis is scheduled with Janet within 6 months after the course. If we cannot offer you dates in that time, we refund the shadowing in full.
How to ask
Text, call or email Janet Staples, our enrollment manager, at janet@lucaaesthetic.com or (801) 589-9774, with your name and your class. The day you contact her is the day that counts.
If we cancel a class
You choose between a seat in another class and a full refund. Our terms and conditions explain the rest.